Necessity to consider human factors, incidents influenced by hu-
man factors/human error, Murphy's Law. Formation of executive
processes and activities. The role of training and habits. Human ca-
pabilities and limitations. Vision, lighting, hearing, association and
inference, concentration and perception, memory, claustrophobia
and physical limitations, health hygiene, nutrition. Social psychol-
ogy (sociology). Responsibility: individual and group, motivation
and inhibition of motivation, group pressure on the individual, cul-
tural background/influences, working in groups, management, su-
pervision and leadership. Factors affecting the performance capa-
bilities. Physical fitness/health, stress: domestic and work related,
time pressure and deadlines, workload: excess and lack, sleep and
fatigue, shift work, alcohol, medication, drugs. Surrounding environ-
ment. Noise and fumes, lighting, climate and temperature, move-
ment and vibration, working conditions. Tasks/activities. Physical
work, repetitive activities, visual inspection, complex systems.
Communication. Communication within and between teams, work
distribution and recording, updating, information circulation, sharing
information (access levels). Human error. Models and theories of
error, types of error in maintenance activities, consequences of er-
rors (e.g. accidents), avoiding and controlling errors. Hazards in the
workplace. Recognising and avoiding hazards, dealing with emer-
gency situations.
